Terms and Condition

Welcome to Butter and Berry!
By using our website and purchasing our products, you agree to abide by the following terms and conditions:

Product Availability & Pricing:
All products listed on the website are subject to availability. We strive to keep our prices accurate and up-to-date, but in case of any errors, we reserve the right to correct the price or cancel the order.

Order Processing:
Once you place an order, you will receive a confirmation email. Orders will be processed within 1-3 business days. We reserve the right to refuse service to anyone for any reason.

Payment:
We accept major credit/debit cards and digital payment methods. All payments are processed securely.

Cancellation:
Orders may be canceled within 24 hours of placement. After this time, the order may be prepared for shipment, and cancellation may no longer be possible.

Intellectual Property:
All content on the Butter and Berry website, including images, text, and designs, is our intellectual property and may not be reproduced without our permission.

Limitation of Liability:
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

Shipping Policy

Shipping Charges:
We offer standard shipping across the country. Shipping charges are calculated based on the weight of the order and the destination at checkout. Free shipping may be available for orders over a certain value.

Delivery Time:
Standard orders are typically delivered within 3-7 business days, depending on your location. During peak periods or sales, delivery may take longer.

Shipping Confirmation:
Once your order is shipped, you will receive a confirmation email with tracking information. If you do not receive your order within the expected time frame, please contact us.

Returns & Exchange Policy

Returns:
We take pride in our products and hope you are satisfied with your purchase. However, if for any reason you are not completely happy, you may return unused, unopened products within 7 days of delivery.

Eligibility for Return:

• Products must be unused and in the original packaging.
• Proof of purchase must be provided.
• Perishable items (e.g., baked goods, food products) are non-returnable.

Refunds:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within 7-10 business days.

Exchanges:
We will replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us with details.

Shipping Costs for Returns:
You will be responsible for paying shipping costs for returning items unless the return is due to a defect or error on our part.